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Please be as specific as possible and provide us with details of your browser and hardware where applicable. We get thousands of emails a day so a reply may not be immediate. Unfortunately we are only able to respond to support questions posted in English at this time.

Please view our extensive online help before contacting support, it contains answers to all common queries.

Corporate Sales

How can freeloader help sell your company? Banner advertising, sponsorships or even in-game advertising and branding, that's how! We work with the UK's largest companies, offering software development / licensing and co-branded solutions. Find out more and view case studies by contacting 'Corporate Sales' below.

Important:

Users with any site, game or subscription related query select 'Customer Support' from the 'Contact Department' menu below. If possible log in before submitting a query as it will greatly enhance the help we can offer. The majority of support queries are answered within our online help, (ensure popups are enabled for freeloader.com to view).

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Login Problems:

Get a reminder of your details here. Type your details into our login dialogue as cutting and pasting may be including hidden characters added by your email software.

License Problems:

The most likely cause of failed license applications is a broken license, remove any offending files by following these instructions.

Postal Address:

If you want to contact us the old fashioned way our office address is; Freeloader.com ltd, 8 Orange Row, Brighton, England, BN1 1UQ.